Thank you for shopping at Koandaily.com. Our online shop provides unique fashion product from our independent designers back by high quality material and reliable production.If you are not entirely satisfied with your purchase, it is easy to refund.please don’t hesitate to contact us at service@Koandaily.com
15 Days Easy Return:
Online Purchase (swimwear & final sale excluded) are valid for return within 15 days from the date your order was delivered. Our return center is in China.
Simply follow the instructions, and submit a request for return in your order page and we will try our best to meet your request.
Kind reminder: Any addresses on the parcel are not approved as the return address. Returned package without an authorized return address from customer service representatives will not be refunded. We will issue a refund to your original payment method within a week.
1. Contact our customer service at service@Koandaily.com
2. Our customer service will contact with you in 24 hours after return request approved.
3. Ship the return package to our warehouse and submit the return shipping tracking information(tracking number & delivery company) on our website.
4. Refund will be issued in one week after we receive you returned package. A confirmation email of refund will be sent to your email box
1. Please contact us within 15 days starting from the day you receive your order.
2. Return shipping fees are at customers' own expense.
3. Final sale products, swimwear, jewelry are not covered by warranty.
4. Returns must be received in new condition, unused, unworn, unwashed, unaltered in any way. Items returned with obvious use, makeup, deodorant, perfume or stains will be subjected to refusal.
5. Any addresses on the parcel is not approved as return address. Returned package without authorized return address from customer service representatives will not be refunded.
6. We do not offer Freight To Collect (FTC) service for the packages returned. Return shipping cost for the returned packages are non-refundable.
7. After receiving your returned package, we wil issue the refund to your original payment account within a business week. Normally you'll receive the refund in a week after our issuing.
Order Cancellation & Refund:
We accept order cancellation before the product is shipped or produced. If the order is confirmed canceled ,you will get full refund. We process the refund action within 2 business days.
We do not accept order cancellation request once the product is shipped out.
The number of day taken for refunds to be processed after refund has been accepted:2 business day.
How to Make Your Return:
Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3:There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.
If you have further questions/issues, please don’t hesitate to contact us at service@Koandaily.com